Need help with your benefits?
We’re here for you.
The Dow U.S. Benefits Site makes it quick and easy to find the information you want when you need it:
- Search key words from the home screen.
- Ask the interactive Virtual Guide (use the "Chat" button to get started).
- Get personal assistance by sending a secure message through the "Inbox."
Need personal assistance right away?
Call the Dow Retiree Service Center at (800) 344-0661 (select 2 for health insurance, life insurance and the Dow U.S. Benefits Site).
When to call: You need immediate assistance with a personal question about your benefit eligibility or coverage, help verifying/updating information, or assistance with registration or access to the Dow U.S. Benefits Site.
Enroll November 1 – 16, 2022
When enrolling online, there is no need to call to verify your elections. Once you finish making your benefit choices, you will see an enrollment confirmation screen that is verification that your elections were saved in the system.
The brief summaries of benefits in this eGuide provide only general information. You should refer to the plan document and Summary Plan Description of the applicable plan(s) for a more complete description of a plan’s terms. If there is any conflict between (a) the information provided in this document and any oral or written representations made by anyone regarding a plan, and (b) the legal documents of a plan, including the plan document or Summary Plan Description for the applicable plan, the plan legal documents will govern. Dow reserves the right to amend, modify, and terminate the plan(s) described at any time in its sole discretion. The descriptions in this document are subject to change based on the terms of the plan(s) and applicable law.
Content Steward: Dow North America Benefits | (800) 344-0661
LIT #318-70282 | October 2022